General Questions

A Virtual Private Network (VPN) is an Internet privacy and encryption tool that should be considered if safeguarding your data or online anonymity is important to you. VPN is an easy privacy tool to use and offers many features that enhance your daily Internet experience.

It secures your connection and puts you in control of your IP address which in turn: protects your online identity and data, blocks unwanted marketing, keeps you safe at Wi-Fi hotspots, provides a virtual firewall, bypasses Internet censorship restrictions, and shields your company from cyber crime.

ZPN VPN creates a secure environment for everyday web use. Before you log onto the net, you need to establish your VPN connection, which will in turn pass all of your online data (emails, instant messaging, data transfers, online banking and all online browsing) through an encrypted tunnel. This makes it so all 3rd parties, including your ISP (Internet Service Provider); no longer have ANY visibility into your traffic.

All of our free VPN software, including automatic and manual setup is available for download at Setup. Our VPN software is complete with visual guides and step-by-step instructions.

  • Free ZPN VPN software
  • 100% Online Identity and Data Protection
  • Direct access to the fastest VPN Network Worldwide
  • Unlimited Server Switching
  • OpenVPN, L2TP Protocols
  • 24-7 Customer Support
  • The speed of your Internet connection while using a VPN can vary depending on the following factors:

    • Your original/default Internet connection speed
    • The distance between your location and the VPN server you choose to connect to

    P2P traffic only allowed for Premium users.

    Given that you'll want to be on our routes as long as possible to get the most benefit, you will want to log into the server that is at the closest point to you, not the closest point to the server you are accessing.

    Server speed is variable based on the following factors:

    • Your location
    • The location of the website you want to visit
    • The number of people on a server at one time
    • The protocol you are using
    • What routes you or the server take to your requested content

    In general, while this isn't always possible, it is always best to connect to a server that is close to you and close to your destination. Also, the OpenVPN protocol adds a layer of overhead that makes it slower than L2TP. If the connection is not optimal on one server, try another protocol as this might prove to be a better option for you.

    Payment Questions

    Yes. We offer totally free account with 10GB monthly quota. Quota will be filled in every month.

    How often you will be charged depends on the VPN plan your account is set to. Our 1 month plan is on a 30 day billing cycle. Due to this the actual day of the month that your renewing account will be charged may vary from month to month.

    Please contact support if you wish to cancel the service.

    If you are not satisfied our service you could request refund within 7 days from the date of purchased.

    Technical Questions

    If you choose we do offer you a custom built VPN software which makes connecting to and using the ZPN service much easier compared to manual setup of network connections. However, you are welcome to use your own VPN connection methods and are not obligated to use our software.

    No, you need to be actively connected to an ZPN server to encrypt and protect your internet connection.

    You should not need to manually configure any ports or adjust your firewall settings to establish a VPN connection. OpenVPN utilizes port 443 and L2TP uses port 1723; by default these ports are open on most firewalls.